Privacy Policy

We use data to:

• Provide and operate the Service
• Enforce permissions and security
• Enable communications and automations
• Track usage, limits, and billing
• Improve reliability and performance
• Detect abuse, fraud, or system failures

• Email and WhatsApp message metadata is stored for delivery, tracking, and compliance.
• Message content may be sanitized and truncated to reduce data exposure and storage risk.
• Opt-out events, failures, and quality metrics are tracked for account protection.

We do not sell personal data.

We may share data only with:

• Infrastructure providers (hosting, storage)
• Messaging providers (email, WhatsApp APIs)
• Error monitoring and logging services

All providers are bound by confidentiality and security obligations.

Leadluence implements:

• Token-based authentication and refresh flows
• Role-based and row-level access controls
• Encrypted data storage and transport
• Sanitized logging and error monitoring
• Audit trails and access enforcement

• Data is retained while your account is active.
• You may request deletion upon account closure, subject to legal or operational requirements.

You may:

• Access and update your data
• Request export or deletion (subject to constraints)
• Control communication preferences

Requests can be sent to support@leadluence.com.

Leadluence uses cookies and local storage for:

• Authentication
• Session management
• User preferences

Disabling these may affect functionality.

Data may be processed in locations where Leadluence or its service providers operate, with appropriate safeguards.

Leadluence is not intended for users under 18 years of age.

We may update this Privacy Policy periodically. Continued use constitutes acceptance.

📧 support@leadluence.com